SETGO

How can we help?

We usually reply within 1 to 2 business days

Contact us

Questions, bug reports, feature ideas: we read everything.

contact@setgoo.com

Tip: you can also write to us directly from the app via Settings → Contact Support.

How do I back up my workouts?

Open Settings and find the Backup section. Backup keeps a private copy of your journal, history, presets and preferences in the cloud. To make sure your backup survives a new phone or a reinstall, protect it by signing in with Apple, Google or your email in the same section.

How do I restore my data on a new device?

Install SetGo, open Settings, and sign in with the same Apple ID, Google account or email you used to protect your backup. Your workouts, streak and presets come back automatically.

The sign-in code email did not arrive

Codes come from noreply@setgoo.com and usually arrive within a minute. Check your spam or junk folder first. If it still does not show up, wait a moment and request a new code.

How do I manage or cancel my subscription?

Subscriptions are managed by the store you purchased on. On iPhone: Settings → your name → Subscriptions. On Android: Google Play → profile → Payments & subscriptions. You can also restore previous purchases inside SetGo from the premium screen.

How do I delete my data and account?

You can permanently delete your cloud data and account in the app at any time: Settings → Backup → Delete My Data and Account. Full step-by-step instructions are on the Delete Your Account page.

Something else?

Email us at contact@setgoo.com and include your device model and app version if it is about a bug. Screenshots help a lot.