SETGO
Delete Your Account
Permanently remove your cloud data and account
Delete directly in the app (recommended)
Account deletion is built into SetGo and takes effect immediately:
Open SetGo and go to Settings.
Scroll to the Backup section.
Tap Delete My Data and Account.
Confirm. If you signed in with Apple, you may be asked to confirm with Apple one more time so we can also revoke that connection.
The app keeps working. Deletion only removes your cloud account and backup. Your workouts stay on your device, and you can turn backup on again anytime from Settings.
What gets deleted
- Your account and its identifier, including any linked Apple, Google or email sign-in
- Your cloud backup: workout history, journal, presets, custom exercises and preferences
- All of this is removed from our servers permanently and cannot be recovered
Not affected: data stored locally on your device, and any App Store or Google Play subscription. Subscriptions are managed by the store, not by your SetGo account, so remember to cancel separately if you no longer want it (iPhone: Settings → your name → Subscriptions; Android: Google Play → Payments & subscriptions).
Can't access the app?
If you no longer have the app installed or cannot sign in, email us from the address linked to your account and we will delete your account for you:
contact@setgoo.com with the subject "Account deletion request".
We process deletion requests within 30 days, usually much faster.
Good to know
- Accounts that were never protected with Apple, Google or email are anonymous. If one goes unused for a long time, it is deleted automatically.
- Anonymous usage analytics and crash reports are not tied to your account identity. See our Privacy Policy for details.